Connect Claude on the web, desktop and mobile · Academy

Who it is for: people who use Claude in the browser, the desktop app or the phone app. What you need: a Nexorah account with an active plan, and a Claude account whose plan allows a custom connector. A Free Claude account can add exactly one custom connector, which is enough for Nexorah Library.

Claude-side steps were checked against Claude's Help Center on 2026-11-08 (✅, sources at the end). The one step marked to be confirmed concerns Nexorah's own screen, which could not be checked against the live service yet. Exact screens in the Claude apps can change; follow the names you see.

Steps

Sign in to your Nexorah account and open Connect on the library page. Copy the MCP URL shown there: https://nexorahai.io/mcp (live at launch).
In Claude, open Customize → Connectors, click Add, hover over Custom and choose Web. (Some plans show + Add → Add custom connector instead.)
Enter the name Nexorah Library, paste the MCP URL and click Continue.
Claude shows the sign-in settings it detected for the server. Keep them, only make sure sign-in is not set to No sign in, then click Add.
Click Connect. Claude opens a sign-in window: sign in with your Nexorah account (not your Claude password) and approve access (to be confirmed: Nexorah's own approval screen). Claude never sees your Nexorah password.
Start a chat, click + (or type /), open Connectors and switch Nexorah Library on for this chat.
Ask: "Using Nexorah Library, which framework should I adopt for a cross-platform mobile and desktop app?"

Phone: add the connector on the web or desktop first. Once it is connected there, it is available the next time you log in to Claude for iOS or Android; switch it on in a chat from + → Connectors. Anthropic describes installing connectors on the phone itself as beta and keeps web and desktop as the main path for custom connectors. Anthropic lists connectors on mobile for all Claude users.

Done means: Claude shows the connector as connected, and your question returns library answers (cards with a verdict).

First conversation: the start wizard

Once connected, you do not have to learn the library's tools. Ask your AI to set you up with Nexorah Library, or run the start command if your app lists it: with the Nexorah plugin in Claude Code it is /nexorah-library:start; with a plain MCP connection it appears as /mcp__nexorah__start. Your AI then calls the nexorah_start tool and walks you through four short steps:

your setup in one line: plan, sharing choice, today's question count;
three questions about your stack, what you build, and what your AI should always or never do; the answers are saved as My preferences only after you say yes;
a first real answer from the library for your kind of work;
the next step for the app you use.

Until you run it once, library answers begin with the line "New here: call nexorah_start". Claude's help pages do not say whether the Claude apps list a connector's commands, so if you do not see start there, ask "Set me up with Nexorah Library"; it does the same. Your account page shows the connection within about thirty seconds: Your connections → Connected · just now.

Troubleshooting

No option to add a custom connector: on a Team plan only Owners and Primary Owners can add one; on Enterprise, Owners, Primary Owners and people with a custom role that includes Manage access to Libraries. Ask your admin, or use Claude Code (guide 3). Once the admin has added it, you only click Connect under Customize → Connectors.
Connecting times out: Claude reaches the server from Anthropic's cloud, not from your device or network, so your own VPN or firewall does not matter here. If it still fails, the Nexorah service may be unreachable (guide 9, offline).
Free Claude account says the limit is reached: Free allows one custom connector; remove another one first.
Sign-in fails or shows "no active plan": your plan is not active yet (guide 9).
"This subscription is bound to another device": an individual plan works on one device (guide 9).

FAQ

Does Nexorah see my Claude account? No. You sign in to Nexorah only; your Claude account is not shared.
Can I disconnect? Yes: remove the connector in Claude's settings.

Sources (✅ checked 2026-11-08)

Claude Help Center, "Get started with custom connectors using remote MCP": https://support.claude.com/en/articles/11175166-get-started-with-custom-connectors-using-remote-mcp
Claude Help Center, "Use connectors to extend Claude's capabilities": https://support.claude.com/en/articles/11176164-use-connectors-to-extend-claude-s-capabilities